Cashiers also must know how to apply coupons and discounts. In addition to handling cash transactions, cashiers must process credit and debit cards, gift cards and returned items.
Cashier training will cover how to answer customer questions, promote sales and how to bag merchandise. Money in the cash register is counted before and after each shift when you log in and log out. Typically, employers offer hands-on training, using the company's cash register and point of sales software. High school classes in math, business and communication can help you learn how to greet customers and make change.
If you desire formal training, some community education programs and community colleges offer certificates in cashiering and customer service. You may also gain customer experience and confidence by helping with garage sales or school concession stands. Cashiers are needed in many types of establishments, particularly in grocery and liquor stores, retail stores, restaurants and pharmacies. The work can be stressful if customers are argumentative. How much and how well do you understand the role of a retail cashier?
Find out below. Questions: 19 Attempts: Last updated: Nov 17, Sample Question. Cashier Module Quiz. This quiz tests the knowledge that you learned in the cashier customer service training module. There is 5 multiple choice questions, and 5 fill in the blank Questions: 10 Attempts: Last updated: Sep 14, It is required by law in order for the company to operate.
Gives a company a competitive advantage. Wrong, customer service is merely an illusion. Makes the line ups go faster. If you are in search of employment as a cashier it is important that you ensure you have what is needed in the market.
Cashiers operate the cash register, receive payments from customers, issue receipts and return change due. Would you like to know what kind of career and professions suit you best? Take our free Holland code career test and find out. Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed. Count the money; balance cash drawer at the end of the shift; receive payments and process payment information; use scanning equipment.
Resolve customer inquiries for returns, exchange of merchandise, refunds or bill adjustments.
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